This policy explains what personal information TriggerLab ("we", "us") collects through www.triggerlab.io and our services, how we use it and the choices you have. Questions: info@triggerlab.io or (786) 887-3767.
What we collect
- Information you give us when you fill in a form, email or call us: your name, company, work email, phone number and anything you choose to tell us.
- Basic technical data that our hosting provider records when you visit, such as IP address, browser type and pages requested, used to keep the site secure and running.
We do not use advertising cookies or sell personal information.
How we use it
- To reply to your inquiry, book calls and provide the services you ask for.
- To send follow-up messages about your inquiry by email, phone or text message.
- To improve our website and services, and to meet legal obligations.
Text messages
If you give us your mobile number, we may text you about your inquiry or our services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. We do not share mobile numbers or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes.
Who we share it with
Only with service providers that help us run our business, under their own confidentiality and security terms: our CRM and messaging platform (LeadConnector/GoHighLevel), our website host (Vercel), our email provider and Google Fonts, which serves the fonts on this site. We may also disclose information if the law requires it.
How long we keep it
We keep inquiry and client information for as long as we need it to work with you and to meet legal and accounting requirements, then delete or anonymise it.
Your choices
You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing info@triggerlab.io. Depending on where you live, you may have additional rights under local law, and we will honour them.
Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure.
Children
Our services are for businesses and are not directed at children under 13.
Changes
We may update this policy. The date at the top shows the latest version.
Contact
TriggerLab, Lawrenceville, Georgia, United States · info@triggerlab.io · (786) 887-3767